Last updated: July 2026

At SheArt Studio, we believe that trust is built through care, transparency, and respect. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, subscribe to our mailing list, or purchase from our online store.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect
When you interact with SheArt Studio, we may collect the following information:

• Your name
• Email address
• Billing and shipping address
• Telephone number
• Payment information (processed securely by our payment provider)
• Purchase history
• Information you provide when contacting us
• Website usage information collected through cookies and analytics

2. How We Use Your Information
We collect your information in order to:

• Process and fulfil your orders
• Deliver products to you
• Communicate with you regarding your purchase
• Respond to enquiries
• Send studio letters, updates, and early access to new collections (only if you have subscribed)
• Improve our website and customer experience
• Meet legal and accounting obligations

We will never sell or rent your personal information to third parties.

3. Payment Information
Payments made through our online store are processed securely by our authorised payment provider.
SheArt Studio does not store your full payment card details.

4. Email Communications
If you choose to subscribe to our mailing list, we may send you occasional studio letters, product releases, invitations, and thoughtful updates.
You may unsubscribe at any time by clicking the unsubscribe link included in every email.

5. Third-Party Services
To operate our business, we use trusted third-party providers, including:

• Shopify (website and ecommerce platform)
• Klaviyo (email communications)
• PayFast or other authorised payment providers
• Courier partners for shipping
• Analytics providers to improve our website

These providers only receive the information necessary to perform their services.

6. Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and better understand how visitors use our website.
You may disable cookies through your browser settings, although some website features may not function correctly.

7. Protecting Your Information
We take reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorised access, loss, misuse, or disclosure.
While no online system can be guaranteed completely secure, we are committed to protecting your information responsibly.

8. Your Rights
In accordance with the Protection of Personal Information Act (POPIA), you may request to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your personal information where legally permitted
Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business or legal obligations.
The latest version will always be available on this page.

10. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us: